Policies & Procedures

Check-in begins at 4 p.m. the day of your reservation. You will receive your door codes via email 24 hours prior to your check-in date. We will do our best to accomodate early check-ins, but they are not guaranteed.

Check-out is at 10 a.m. for weekday stays (Monday-Friday) and 11 a.m. on weekends (Saturday & Sunday). Please ensure you close your suite door upon exiting when checking out.

A complimentary breakfast is always included in your reservation. A continental style breakfast is served on weekdays (Monday-Friday) beginning at 8 a.m. until check-out and a hot breakfast is served on weekends (Saturday & Sunday) beginning at 9 a.m. until check-out. Please notify us of any dietary restrictions upon booking.

Cancellations made within 48 hours of arrival date, or no shows, will be charged the full room rate. There is a $50 charge per room for Friday or Saturday cancellations made within 2-7 calendar days of the reservation date.

We accept cash or credit card payments (American Express, Discover, Visa, and Mastercard.) We require a credit card to be provided upon booking to hold your reservation even if you choose to pay with cash upon checking out.

We do not accept personal checks.

We are happy to accomodate your pet for a $50 fee per pet (max number of 2 pets allowed) per reservation. We ask that you monitor your animals while on our property, pets must be leashed while outdoors on our property and may not be left un-attended outside or in-room for extended periods of time, nor should they be left at the property alone. Pets are not permitted in our dining room during breakfast for the comfort of all guests. Should a guest’s pet cause excessive disruption or damages to furniture, bedding, appliances, flooring, etc. Warner-Concord Farms reserves the right to charge your credit card on file for those damages.

For the comfort of all guests, quiet hours are from 11 p.m. until 7 a.m. daily.

We are a non-smoking property. Smoking is not permitted indoors or outside in our guest spaces. If we determine that smoking has occured in the house, a cleaning charge of $500 will be applied to your credit card on file.

Guests must be 21 years of age or older to book a reservation.

We are an adult-oriented property. To ensure the comfort of all guests we do not allow children under the age of 13 unless all rooms are included in the reservation.

To ensure the comfort and safety of all guests, in-room loud partying is prohibited. This includes yelling, loud music, and/or becoming excessively intoxicated and causing a disturbance of any kind. Those who are not on the initial booking are not permitted in our guest rooms. In the event of a disturbance one warning will be given to reduce noise. If this warning in not followed, the guest will forfeit all fees and must leave our property immediately.